Privacy and Terms

PRIVACY POLICY

I. DEFINITIONS:

1. Website - online pet store KIKAWORLDSHOP.COM, which is available at KIKAWORLDSHOP.COM;
2. KIKAWORLDSHOP.COM - KIKA LT, UAB, a private limited company established in the Republic of Lithuania, legal entity code - 133095117, registered office address - Maironio str. 11, 44298 Kaunas, email address - info@kikaworldshop.com, phone number - 8 700 550 05.
3. User - any person registered on the Website (both a natural person and a legal entity);
4. Browser - any person (both a natural person and a legal entity) who has not registered with the Website and who uses the Website;
5. Services - KIKAWORLDSHOP.COM The animal-related services offered on the Site, such as the sale and delivery of animal goods to customers and other animal-related services, may be constantly updated, supplemented or changed on the Site, and the term Services will always cover all such services. specified on the Website;
6. Account - a link to KIKAWORLDSHOP.COM on the relevant website;
7. Partners - are considered such legal entities with which KIKAWORLDSHOP.COM cooperates in providing Services on the Website;
8. A cookie is a small file that is sent to the device when any person visits the Website;
9. Browser - is a program for displaying web pages (webpages) on the web or personal computer;
10. "Personal data" shall mean any information relating to an individual, a data subject whose identity is known or can be directly or indirectly established by means of personal data, one or more personal, physical, physiological, psychological, economic, cultural or signs of a social nature;
11. Recipient of personal data - a legal or natural person to whom personal data is provided, including Partners;
12. "Privacy Policy" means this document, which sets out the basic rules for the collection, storage, processing and storage of personal data and other relevant information through the Website;
13. Law - the Law on the Legal Protection of Personal Data of the Republic of Lithuania;
14. Website Administrator - a person responsible for the administration of the Website;
15. "IP address" means a unique number assigned to each computer connected to the Internet, known as an Internet Protocol (IP) address. Because these numbers are usually assigned by country blocks, an IP address can often be used to identify the country where your computer is connected to the Internet.

 

II. GENERAL PROVISIONS

1. The Privacy Policy of the Website provides for the basic rules for the collection, storage and processing of Personal Data and other information relevant to a person when the User and / or Browser uses the Website and orders the Services provided on the Website.
2. The Privacy Policy is intended to protect and protect the Personal and other data of the Users and / or Browsers of the Website from unauthorized use.
3. Both Users and Browsers are deemed to be aware of this Privacy Policy when they receive it by e-mail when registering on the Website or subscribing to the relevant Services. You may access this Site Document at any time on the Site, and you may download and print it from the Site itself. Users and Browsers will always be notified of any future changes and / or additions to the Privacy Policy both on the Website and by e-mail when they subscribe to the Services and / or register on the Website for the first time after such changes.
4. This Privacy Policy applies in all cases where KIKAWORLDSHOP.COM receives Personal Data due to the User and / or Browser ordering and / or acquiring Services through the Website. Users and / or Browser should note that when they subscribe to the Services provided by KIKAWORLDSHOP.COM Partners, the protection of their Personal Data may be subject to additional Affiliate Privacy Policies for which KIKAWORLDSHOP.COM is not responsible. KIKAWORLDSHOP.COM would also like to point out that the Website contains links to the websites of other persons, companies or organizations and that KIKAWORLDSHOP.COM is not responsible for the content of such websites and / or the methods used to ensure their privacy policy. before providing any information about himself, the User and / or the Browser should read the rules, privacy policy and other documents of the respective website.
5. Persons wishing to register on the Website must provide their e-mail, a fictitious Username and password. A User Profile is created during registration. The user can adjust, complete or deactivate their profile at any time.

 

III. COOKIE POLICY

In this Cookie Policy (hereinafter, the Policy), we inform you about the technologies used on this website that help ensure the proper functioning of the website or monitor and analyse the behaviour of visitors of the website during their browsing sessions.

WHAT ARE COOKIES?

A cookie is a small text file that a website sends to your web browser when you visit it and stores it on the device that you are using. For this reason, the site may "remember" your actions and options (such as registration name, language, font size, and other display options) for a certain period of time so that you do not have to re-enter them each time you visit the site.

WHAT ARE COOKIES?

A cookie is a small text file that a website sends to your web browser when you visit it and stores it on the device that you are using. For this reason, the site may "remember" your actions and options (such as registration name, language, font size, and other display options) for a certain period of time so that you do not have to re-enter them each time you visit the site.

The websites use own/first party and/or third-party cookies. According to the function they perform, the cookies classify to:

  • Required cookies. These cookies activate the basic browsing or access functions of the website. Without these cookies, the website will not work properly.
  • Functional or technical cookies. These cookies help personalize the webpage by remembering the visitor’s preferences and settings, such as his/her language choice or his/her geographic region.
  • Statistical or analytic cookies that collect anonymous information and provide reports from which the website manager can learn how visitors use the website.nformation aggregated into reports that allow the website owner to understand how visitors use the website.
  • Marketing or advertising cookies. They are used to track visitors on many websites to serve advertising that are tailored to them. They also limit the number of advertisings displayed and help evaluate the effectiveness of advertising campaigns. These are mostly cookies from third-party advertisers.

Cookies are divided into session and persistent cookies according to their validity period.

In terms of the location of their creation, there are two types of cookies:

  • First-party or own cookies are created on the website that you are visiting.;
  • Third-party cookies are created by other websites. As a rule, these sites own and include certain content, such as ads or images, that appears on the website you are visiting,

Trackers and digital fingerprinting are more sophisticated technologies that work without cookies (files stored on the user's device). For example, when a webpage uses tracking pixels / tags, a 1-pixel "image" is loaded each time a user accesses a particular webpage element, so that the server learns that a particular user with a specific IP address was in that webpage element, and that information is stored on the server. If the user does not consent to the collection of personal data, such elements of the website are disabled immediately. Digital IDs are highly accurate, generated by a user’s smart device, and unique IDs allow the same user to be identified at any time later.

Web beacons, uXDT, or Ultrasonic tracking technology work in such a way that when a website is visited, the computer generates an ultrasonic signal that is inaudible to humans but received by other smart devices running a certain app at the same time. The use of this technology requires a data protection impact assessment

HOW WE USE COOKIES?

We use cookies so that:

  • the website could recognize you and remember your settings and preferences;
  • by analysing your actions on the website, we could constantly improve its performance.

We do not use cookies to identify you. The cookies on our website are not used for any purpose other than those described here.

WHAT COOKIES DO WE USE?

We use the following cookies on the website:

Cookie Name

Cookie Category

Description

validity period

_ga

Statistical cookie

Used by Google Analytics to monitor user activity and analyze site performance.

1 year 1 month

_ms

Marketing cookie

Used to gather data on user interaction with site content.

1 year 1 month

JSESSIONID

Necessary cookie

Used to maintain session state across page requests.

Session

kikaworldshop_session

Necessary cookie

Used to maintain the user's session on the website.

1 year

omnisend-form-65129ff73de27a1c2160fd25-closed-at

Marketing cookie

Remembers when the user closed an Omnisend form to prevent it from reopening.

1 year

omnisendSessionID

Marketing cookie

Used by Omnisend to identify user sessions for marketing purposes.

1 day

page-views

Statistical cookie

Counts page views during the user's session.

Session

soundestID

Marketing cookie

Used by Omnisend to identify users for email marketing campaigns.

Session

XSRF-TOKEN

Necessary cookie

Protects against CSRF attacks by validating legitimate user actions.

1 year

zabUserId

Statistical cookie

Used to recognize a user across multiple visits.

1 year

zalb_2d719b1dd3

Functional cookie

Used for load balancing between servers.

Session

zalb_4662279173

Functional cookie

Used to balance server load and maintain performance.

Session

zalb_ad2d102645

Functional cookie

Used to ensure website stability and distribute traffic evenly.

Session

zc_consent

Necessary cookie

Stores user's cookie consent preference for Zoho services.

1 year

zc_cu

Marketing cookie

Used by Zoho CRM to identify users for marketing campaigns.

1 year

zc_cu_exp

Marketing cookie

Defines the validity period of Zoho identification cookie.

1 year

zc_loc

Functional cookie

Remembers the user's location or language preferences.

Session

zc_show

Marketing cookie

Determines when to display Zoho campaigns or forms to the user.

1 year

zc_tp

Marketing cookie

Tracks user actions on Zoho pages or campaigns.

1 year

ZCAMPAIGN_CSRF_TOKEN

Necessary cookie

Protects Zoho campaign forms from CSRF attacks.

Session

zfccn

Functional cookie

Used in Zoho Forms to retain temporary user data.

Session

zft-sdc

Statistical cookie

Used in Zoho analytics systems to track website performance.

1 day

zps-tgr-dts

Statistical cookie

Tracks user behavior to optimize marketing campaigns.

1 year

zsccd0806b7ecf64bada38a6a6494744553

Functional cookie

Used to maintain system stability and session integrity in Zoho platform.

1 day

 

THIRD-PARTY Services

We regularly use Google Analytics software to optimize marketing messages from Google LLC. It allows tracking visitors online behaviour: the time spent on the website, geographic location and usage specifics of the website. This information is collected through tracking pixels and/or cookies. The information obtained through tracking pixels and/or cookies is anonymous and is not bundled with personal data. Google processes personal information on its servers in various countries around the world. Personal information can be processed on a server that is not in the country where the user resides. We do not share this information with any other third parties that would be able to access it freely. If you do not agree to this analysis, you may change your cookie settings from the homepage or by clicking here.

 

HOW TO MANAGE COOKIES?

In order for the website to function properly, you do not have to accept all the cookies used here but doing so will make browsing easier for you. You can block all but the necessary cookies, however, some features of this website may not work as intended and you may need to reset some options each time you visit our website.

Most browsers allow you:

  • to check which cookies are stored and to delete cookies one by one;
  • block all third-party cookies;
  • block cookies from specific websites;
  • block all cookies on the website;
  • delete all cookie preferences when closing the browser.

It is important to remember that the website requires "Required cookies" to function properly, it is not possible to disable these cookies.


IV. PURPOSES OF USE OF PERSONAL DATE

1. KIKAWORLDSHOP.COM uses Personal Data for the following purposes:

1.1. Sites for ordering the Services. In order to order the Services offered on the Website, the User and / or the Browser must provide Personal Data to the extent necessary to order a specific Service.

2.2. For the purposes of the efficient provision of the Animal Services offered on the Site. KIKAWORLDSHOP.COM takes care that the Services offered on the Website and their ordering are efficient, as well as to prevent identity theft.

3.3. In order to ensure continuous improvement and development of the Website Services and to provide the User and / or Browser with the best possible Service Offers, KIKAWORLDSHOP.COM has the right to use Personal Data for marketing purposes when the User and / or Browser expresses their consent (eg, tick the appropriate box when subscribing to the newsletter, etc.).

2. For direct marketing purposes, KIKAWORLDSHOP.COM collects the following personal data: e-mail. Consent to the use of Personal Data for marketing purposes is expressed by ticking the appropriate box.
3. All personal data collected for direct marketing and other purposes shall comply with the provisions of the Law and the General Requirements.
4. The User and / or the Browser may revoke this consent at any time by sending an e-mail to the Website Administrator info@kikaworldshop.com.
5. The Site Administrator may use the IP addresses of Users and / or Browsers to administer the Site and diagnose possible malfunctions.

 

V. ACCOUNTS

1. KIKAWORLDSHOP.COM Accounts are links to certain websites that may contain the same information as the Website, as KIKAWORLDSHOP.COM is the manager of both the Website and the Accounts. Account users of the Website are subject to the Website, the KIKAWORLDSHOP.COM Account, the Privacy Policy and the rules of that page, as well as this Privacy Policy and other applicable rules published on the Website by KIKAWORLDSHOP.COM.


VI. PROVISION OF PERSONAL DATA

1. KIKAWORLDSHOP.COM informs that it does not transfer Personal Data to third parties located both in the Republic of Lithuania and in the countries of the European Union and other foreign countries, neither for remuneration nor for remuneration or otherwise, except in the following cases:

1.1. if there is the consent of the User and / or the Browser;

1.2. when providing the Services offered on the Website - to Partners or authorized third parties who process Personal Data on behalf of KIKAWORLDSHOP.COM for the purposes specified in this Privacy Policy, such as making payments, ordering delivery services, etc .;

1.3. law enforcement institutions in accordance with the procedure provided for in the legal acts of the Republic of Lithuania;

1.4. if it is necessary to prevent or investigate criminal offenses.

2. KIKAWORLDSHOP.COM's personal data processors are the following: UAB NFQ Technologies, UAB Electronic lab, UAB Kirotech, UAB Lutex.


VII. CORRECTION, ADDITION AND DELETION OF PERSONAL DATA

1. The User and / or the Browser grants KIKAWORLDSHOP.COM the right to collect, manage, process and store the User's and / or Browser's Personal Data to the extent and for the purposes set out in the Privacy Policy and other documents on the Website. The User and / or the Browser has the right to revoke his / her permission KIKAWORLDSHOP.COM to collect, manage and process his Personal Data at any time, demand to stop collecting, processing and managing his Personal Data, delete Personal Data and delete his profile. Consent to collect, manage and process User and / or Browser Personal Data is valid only in advance. Upon receipt of such notice from the User and / or the Browser, KIKAWORLDSHOP.COM shall immediately suspend the processing of that Personal Data, but this does not mean that KIKAWORLDSHOP.COM must delete / destroy the Personal Data if it has grounds to store it.
2. The User and / or the Browser has the right to access their Personal Data. In order to find out what personal data KIKAWORLDSHOP.COM has collected and from what sources, for what purposes they are processed, to which recipients they have been provided and provided, the User / Browser must contact KIKAWORLDSHOP.COM in advance. to the email address provided in this Privacy Policy. KIKAWORLDSHOP.COM exercises the User's and / or Browser's right to access the processed personal data within 30 calendar days from the receipt of the User's and / or Browser's request.
3. If the User and / or the Browser, having become acquainted with his / her Personal Data, determines that the Personal Data is incorrect, incomplete or inaccurate, he / she has the right to contact KIKAWORLDSHOP.COM by requesting correction of incorrect, incomplete, inaccurate Personal Data and / or suspend the processing of such Personal Data. Personal data is corrected and deleted or their processing is suspended according to the identity of the data subject and the documents confirming his / her Personal Data. KIKAWORLDSHOP.COM exercises the right of the User and / or the Browser to suspend the processing of personal data (or to destroy personal data) within 5 working days from the receipt of the User's and / or Browser's request.
4. KIKAWORLDSHOP.COM retains personal data for 5 (five) years from the date of its submission, unless a different retention period is provided for in this Privacy Policy.
5. The User and / or the Browser agrees in advance that KIKAWORLDSHOP.COM has the right to keep his / her data until the investigation of the responsible authorities is completed, if his / her data has been used for illegal activity or identity theft or other violation an investigation is carried out by the relevant law enforcement authorities if KIKAWORLDSHOP.COM has received complaints related to the respective User and / or Browser, or if KIKAWORLDSHOP.COM has noticed violations of the Privacy Policy and / or the rules on the Website by the respective User and / or Browser or for other legitimate purposes to store Personal Data.
6. In exercising the above rights, the User and / or the Browser may contact KIKAWORLDSHOP.COM by e-mail. email info@kikaworldshop.com.


VIII. PROTECTION OF PERSONAL DATA

1. KIKAWORLDSHOP.COM ensures that the Personal Data provided by the User and / or the Browser on the Website is protected from any illegal actions: illegal alteration, disclosure or destruction of Personal Data, identity theft, fraud and the level of protection of Personal Data complies with the legal acts of the Republic of Lithuania.

2. The User undertakes and must store his / her login password and login name and other data. Both the User and the Browser undertake and must not disclose Personal Data to any other third party, either about themselves or about third parties, if such Third Party Personal Data was available to him, and immediately inform KIKAWORLDSHOP.COM about visible violations.


IX. FINAL PROVISIONS

1. We regularly review the cookies used on the website and, if necessary, notify you of any material changes to the visitor tracking technology used here by updating this Cookie Policy.

The latest revision of this Policy was made on 10/05/2025.